Comments on: 1&1 Is Accepting Mail Again, Fixed By ESOL Tech http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/ Rants and musings, without care for substance. Thu, 20 Nov 2008 13:22:10 +0000 http://wordpress.org/?v=2.5.1 By: Alex http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-3568 Alex Tue, 28 Aug 2007 23:45:23 +0000 http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-3568 Hilarious (and horrible, at the same time) - I am hosting with 1&1 and I just received an email reply from - guess - Emelita Guliano from their support team. So I Googled her and got here. 1&1 are a joke. A nightmare, rather. A bad joke. A neverending nightmare. Their customer service reps never make any sense. At least Emelita was not rude and snappy, like here colleagues (to me, at least). But that doesn't really help much here. On an average day, I think I have to email them about 5 times with different problems that they still have not fixed. I know, I should just find another host! Hilarious (and horrible, at the same time) - I am hosting with 1&1 and I just received an email reply from - guess - Emelita Guliano from their support team. So I Googled her and got here.

1&1 are a joke. A nightmare, rather. A bad joke. A neverending nightmare.

Their customer service reps never make any sense. At least Emelita was not rude and snappy, like here colleagues (to me, at least). But that doesn’t really help much here.

On an average day, I think I have to email them about 5 times with different problems that they still have not fixed. I know, I should just find another host!

]]> By: Alex http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-2066 Alex Fri, 29 Jun 2007 20:04:12 +0000 http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-2066 Jason: A few of my subscribers who happened to be 1&1 customers submitted a support ticket with 1&1. The key phrase -- aside from the technical stuff -- is that it is affecting their business. Here's to the quickness! Jason: A few of my subscribers who happened to be 1&1 customers submitted a support ticket with 1&1. The key phrase — aside from the technical stuff — is that it is affecting their business. Here’s to the quickness!

]]> By: Jason http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-2064 Jason Fri, 29 Jun 2007 16:09:03 +0000 http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-2064 Got a hold of tech support over at 1and1.com, and they forwarded my request to an admin. Hopefully it will get resolved with a quickness. We too have reverse DNS configured, not on any public lists, etc, etc. Got a hold of tech support over at 1and1.com, and they forwarded my request to an admin. Hopefully it will get resolved with a quickness. We too have reverse DNS configured, not on any public lists, etc, etc.

]]> By: Jason http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-2063 Jason Fri, 29 Jun 2007 15:52:44 +0000 http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-2063 Put me on the list. They're blocking our static IP as well for one of their customers. How did you get this resolved if you could not email their postmaster? How to contact ESOL Tech? Digging into it now, like I have time for this... Put me on the list. They’re blocking our static IP as well for one of their customers. How did you get this resolved if you could not email their postmaster? How to contact ESOL Tech? Digging into it now, like I have time for this…

]]> By: Alex http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-1956 Alex Sat, 23 Jun 2007 15:18:31 +0000 http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-1956 They probably purchased a static copy of someone's RBL, perhaps at some time when you were listed improperly; normally the RBL maintainer would handle the removal pretty quickly, but since it was imported to 1&1 you have to have a customer submit a support request. To their credit, 1&1 removed my IP from their list within a day or two. They probably purchased a static copy of someone’s RBL, perhaps at some time when you were listed improperly; normally the RBL maintainer would handle the removal pretty quickly, but since it was imported to 1&1 you have to have a customer submit a support request.

To their credit, 1&1 removed my IP from their list within a day or two.

]]> By: Julian http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-1880 Julian Mon, 18 Jun 2007 15:40:19 +0000 http://www.moundalexis.com/tm/2007/06/15/11-is-accepting-mail-again-fixed-by-esol-tech/#comment-1880 Well 1and1.fr is rejecting mail from my main outbound server too. This IP is in a fixed /24 that we've had for years.. nothing dynamic about it. I wonder where they got their crazy 'dynamic' IP list from. Well 1and1.fr is rejecting mail from my main outbound server too.
This IP is in a fixed /24 that we’ve had for years.. nothing dynamic about it.
I wonder where they got their crazy ‘dynamic’ IP list from.

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